M28 Downflow 1000/2000w

£91.88

inc. VAT

The Ducasa M28 downflow convector is the perfect choice when a fast, efficient, high-level heater is required. With an IP24 rating it can be used in the bathroom, but is also suitable for other rooms with limited wall space.

A stunning design incorporates a backlit display showing the features and modes including time, temperature and operating mode, all of which can be changed using the free remote control.

7-day programming with the option of different temperatures is included together with open window detection which will place the heater in standby mode if a sudden drop in temperature is detected.

An oscillating fan can be activated to help distribute heat around the room for added comfort. A boost facility gives up to 24 hours of full heat output regardless of room temperature for times when you need that extra warmth.

When the set temperatures reaches 2 degrees of the actual room temperature the output will of this clever heater will automatically reduce from 2000w to 1000w. If required the heater can be set to permanently operate at the lower 1000w.

7 day programming with temperature control
Remote control for ease of use
2000w / 1000w switchable output
Automatic output reduction as set temperature is reached
1.5m of bare end power cable
Open window detection to reduce energy use
IP24 for use in bathrooms
NTC temperature sensor
White flame retardant plastic housing

Dimensions: L 560mm x H 185mm x D 118mm
Cable: 1.4m from the right-hand side

Lot 20 compliant

Open window sensor

Programmable

LCD display

Remote control

High heat output

Lot 20 compliant

Open window sensor

Programmable

LCD display

Remote control

High heat output

You can order from our site quickly, easily and most importantly securely!

When you have decided what model and size of heater is needed, select the quantity required and simply add it to your basket. Once you’ve finished shopping view your basket to check your order then click ‘Proceed to Checkout’.

You will need to enter your billing address and shipping address if different then click ‘Pay securely with SagePay’. You will then be taken to the SagePay website to enter your credit or debit card details.

We recognise that one of customers’ major concerns is security during an online transaction. For your protection we have chosen SagePay to handle your payment. To ensure that you are protected against online fraud they use state of the art security tools and techniques. With 26 million transactions processed each day you can rest assured your card details are safe and secure.

When payment has been made you will receive a payment confirmation email and be returned to our website. We will send you another email when we process your order and another when it’s despatched.

Orders received before 2pm will be despatched the same day (Mon to Fri).

Standard deliveries are made Monday to Friday so if you order on a Friday, delivery would be on Monday. Order over the weekend and we will despatch on Monday for a Tuesday delivery.

Please see ‘Ordering & Delivery‘ page for our standard delivery costs.

You can have your heater delivered before noon, before 9am or on a Saturday, however there will be an additional charge. Please call us on 01603 897 608 for more details.

Provided you supply a mobile number you will receive a text when your heater has been loaded onto the van for delivery and advising you of a one hour delivery slot. Alternatively, you will receive an email the day before delivery which gives you the option of re-arranging the delivery for a different day.

If you are not at home for any reason when delivery is attempted, the driver will try to leave your heater with a neighbour. If your parcel is left with a neighbour or taken back to the depot, the driver will place a card through you door explaining what to do.

For your convenience we can deliver to your home, designated neighbour or your work address; however we cannot leave your heater without a signature.

Small items such as thermostats and controllers will be sent by Royal Mail signed for service.

Please Note: In some areas such as the Scottish Highlands delivery can take 48hrs. Things occasionally go wrong so we can’t guarantee the time it takes for deliveries but we can guarantee we do our best to ensure they arrive when expected. For deliveries to the islands please contact customer services.

Your rooms need to be warm and comfortable all year round, so it is important to fit the correct size and number of heaters.

If your home is new, it may be possible to calculate the heat loss with U-values, which are a measure of insulation. It is then possible to calculate the wattage required, however it is still necessary to decide the best place for your heaters to be installed.

Most customers are unlikely to have the U-values for their home so we have put together the following guidelines to help decide which heaters to buy.

You must first work out the size of your room by measuring the length and width then multiply the two numbers.

When you know the size, simply choose the box below which best describes your room and multiple the size by the wattage required.

Example: 11.1m² x 80w (new, well insulated) = 888w

Then you should choose the heater model and the wattage which best suits your requirements. It’s unlikely our heater wattages will match your requirements exactly, so always best to choose the next size up. All our heaters have thermostats which will switch off the heater when the room is warm enough, so running costs won’t increase.

Still unsure what size or model of heater to choose? No problem – call the team at Ducasa Direct – a family business with over a decades experience and here to offer friendly, free and honest advice.

No, because there are no moving parts. An occasional wipe with a cloth to the front and the back to keep the air vents free of dust should suffice.

No, radiant heating products have been enjoyed for decades – open fires, traditional radiators and the sun all produce radiant heat.

The Sunburst and Sunrise are fitted with a plug. The other heaters are bare ended cable however a plug can be fitted if you wish – always consult an electrician.

The approximate running cost for the Ducasa heaters depends on many factors but can be as low as 3p per hour.

The heater controls and cable are on the right-hand side.

Lengths vary from model to model so if you need more accurate details please contact us.

No, the heaters can only be mounted horizontally.

No, if you can use basic tools and fit a plug, you can install the heaters yourself however it is always best to consult an electrician to ensure the safe installation of any electrical appliance if a plug is not fitted.

Yes, although you should allow at least 500mm of clear space between any furniture when using the radiant panel heaters.

Yes, the heaters are fitted with thermostats and frost protection as standard.

The Ducasa Sunburst can be used as a portable appliance or wall-mounted. If the Ducasa Avant or Richmond range of heaters are bought with the optional feet, then they can be made portable. The other Ducasa products are only wall mountable.

Our heaters are designed to get no hotter than a traditional central heating radiator, however care should always be taken with the young, old and infirm.

As a guide, based on a modern well insulated property allow 80 to 100w of power for every square meter.

Most of our heaters can be programmed, details are on each product page. Please do call our help line for more information.

Yes. We use SagePay which is one of the UK’s leading secure online payment service providers.

Your payment will be processed immediately and you will receive email confirmation.

Yes, you can order and pay over the phone using your credit / debit card or by pro forma invoice.

We use Parcel Force to deliver all of our heaters.

Orders received by 2pm Monday to Friday will be despatched the same day on a 24hr weekday service; orders received after that time will be despatched the next day. Please note: UK mainland only, some areas such as the Scottish Highlands may take 48hrs.

If you are not at home we can arrange delivery to a works address or neighbour if you tell us when you order.

Delivery is charged at £15.00 per heater. Orders of more than 4 heaters will be sent on a pallet. Pallet delivery is £64.26 and will be organised with you by telephone prior to despatch. There is no additional charge for programmers and controllers.

We offer a 14-day no quibble guarantee. Just return the heater to us in its original condition and receive a full refund of your money.

“Every time I go into our bathroom I can’t believe how good the towel rail looks. It is brilliant to be able to dry the towels on it, as we don’t have the central heating on in summer.”
S.K

“I am absolutely loving having a warm bathroom at last! Thank you Ducasa!”
P.L

“The response to my on-line request was very helpful. The towel radiators look really good and they heat up quickly”
D.H

“Our underfloor heating was not keeping the bathroom warm enough. The Colorado towel radiator has made all the difference.”
J.B

“I placed my order on Tuesday morning and the towel radiator was delivered the next morning – incredible service, thank you.”
E.W

“I hate feeling like I’m keeping up with the neighbours, but when I saw how well their new towel radiator worked I just had to get one too!”
J.C

Specifications are subject to change without notice

M28 Downflow 1000/2000w

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