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About Ducasa Direct

Advanced Electric Solutions

About Ducasa, we have been supplying quality electric heating products throughout Europe for over 40 years and are at the forefront of design and development.

Our staff are knowledgeable and experienced, we’re about providing honest, friendly advice in a way that easy to understand. We have a passion for helping our customers and with a good range of products, suggest heating solutions to suit the needs of the individual, rather than offering a ‘one size fits all’ approach.

Whether you have a small area that’s difficult to heat or want to heat your entire home, we have the expertise and products that you’ll warm to.

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With all products on working display at our showroom just north of Norwich airport, you will always receive a warm welcome from our friendly staff who are ready to help.

We have excellent stock holding in our Norwich warehouse and our facility in Spain where the heaters are produced in accordance with ISO 14001 and ISO 9001. This ensures our products are produced to a consistently good quality with due regard to the environment.

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Testimonials About Us

What Our Customers Say About Us

Bought some Ducasa heaters last autumn for a holiday let. They replaced tired old storage heaters. Couldn’t be happy with their performance and ease of use. Now able to control the heating 70 miles away simply by picking up an ipad. When I made an with the system error the gentleman at the Ducasa in Norwich helped me get the system working again. Wonderful, thank you.

Susan Richards

Susan Richards

Ducasa Customer

Excellent, friendly service from start to finish. Highly recommend.

Lee Bowyer

Lee Bowyer

Ducasa Customer

We ordered two Avant DGi+ low level radiators for our garden room. Maxine at Ducasa gave us lots of advice and help so that we got the right product for us. The rads have been fitted and they’re fantastic. They look great and the room is nice and toasty. Ducasa were brilliant and we’d thoroughly recommend them.

Simon Badger

Simon Badger

Ducasa Customer

Mark listened to the issues we were having with our old radiators, He showed us the app and how easy it is to control the radiators and was the main reason we went ahead and placed an order for all new radiators throughout our home. These radiators are brilliant and so easy to control. This has resulted in us significantly reduced our heating bill, as we can easily adjust the heating schedule, even if we are not at home and want to delay them coming on.

Rebecca Wood

Rebecca Wood

Ducasa Customer

I won a heater from you and we are very pleased with it. It heats up really quickly and is ideal for our conservatory.

Thank you again. We would recommend these heaters.

Jo Goodrum

Jo Goodrum

Ducasa Customer

Really pleased with the new Ducasa Avant DGi+ radiators, which look and perform so much better than our old storage heaters. Coupled with a new towel rail and hot water controller, we can now control all the heating and water in our holiday let remotely which is great for managing our energy use – and our guests love it too. The team’s service from initial advice to follow-up support has also been excellent. Recommended.

Will Jackson

Will Jackson

Ducasa Customer

The heaters work really well, very efficient, compared to last November, according to EON, this November we have used 45% less electric and we have a warm house when we want it! Glad the old night storage heaters have gone, hot when we were out and cold at night when home. Only one grumble and that is I struggle to program towel rail. If I had the option again, I would go for radiators instead as they can be programmed fully via the App

Stephen Dade

Stephen Dade

Ducasa Customer

I have two Ducasa Heaters, I installed them myself. The staff were very helpful not pushy in anyway and gave plenty of helpful advice and a follow up phone call to make sure all was working well. Would recommend these to anyone.

David Bland

David Bland

Ducasa Customer
About Ducasa

Meet The Team

Steve Tassie

Director

Laura Dyball

Director

Maxine Wright

Office Manager

Josh Legg

Technician

Visit us anytime Monday to Friday, 9 till 5

View our products at our showroom, you’ll be assured of a warm welcome!

We’re excited to offer a special end of line sale on our Vitro model heaters.

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